Airport Direct

Reservations & Inquiries

The following service dates are currently in extremely high demand, and we have temporarily closed reservations. Availability may open up, so if you are interested, please contact us to check.
2025
* August 28 to September 6 ・ 8

Reservations & Inquiries

To make a reservation, please provide your flight number and departure/arrival time. Reservations must be made at least 7 days in advance.
  
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ご予約

Fare Table

Fares for service dates through September 14, 2025
Fares for service dates from September 15, 2025 to December 19, 2025
Fares for service dates from December 20, 2025 to March 31, 2026

What is Airport Direct?

Door-to-airport transfers from your home or hotel — stress-free travel starts here.

“Airport Direct” is a door-to-door shuttle service using a Toyota Hiace van that connects your home or accommodation directly with Narita or Haneda airports.

No need to carry heavy luggage or worry about train transfers. Even for early flights, you can travel on the same day — no overnight hotel stay needed. Reservations accepted for solo travelers as well.

Groups of up to 7 passengers per vehicle (or 8 with minimal luggage).

Available Plans
(The following plans are for dates on or after September 15, 2025)

Scheduled Shared Ride
(Summer-only, Narita ⇆ Northeastern Nagano only)

✅ Value Points:
The standard shared ride fare for 1–2 passengers on Narita-bound services tends to be higher, but our Scheduled Shared Ride Plan offers a more affordable rate. For groups of 3 or more, we recommend the standard shared ride plan.

✅ Operating Schedule:
[Your Location → Airport]
Arrives at the airport between 6:00 AM and 7:00 AM
[Airport → Your Location]
Departs the airport between 1:00 PM and 2:00 PM

5 Reasons to Choose Airport Direct

Direct Pickup from Your Home or Hotel
1

Reliable Door-to-Airport Service

Enjoy a safe and reliable transfer from your doorstep to the airport. No need to carry heavy luggage or walk through large train stations for transfers.

We also provide return service from the airport to your home or hotel.

Ideal for Business Travelers and Solo Trips
2

Available for Solo Travelers

Perfect for small group trips with friends or family, solo travel, business trips, and study abroad.

Please note: Please note: In some areas or for certain airports, fares for 1–2 passengers may be higher. Please contact us for details.

Save on Hotel Costs and Time
3

No Need to Stay Overnight

You can make it to morning flights without staying the night before. We can pick you up during the night and get you to the airport by morning.

Please note: Flights arriving or departing between 12:00 AM and 5:00 AM are not supported.

We Handle Large Luggage Too
4

Ski and Snowboard Bags Welcome

We transport large items such as ski bags, snowboard bags, and golf bags without issue. International travelers bringing skis can use our service with confidence.

Please note: If ski bags or snowboard bags are oversized or if you have multiple such items, the shared ride plan may not be available.

Great for International Travelers and Students
5

Foreign Guests Can Use with Ease

If you apply for our Meet & Greet Service (additional fee), our driver will meet you at the airport arrival gate with a name sign when your flight arrives, ensuring a smooth pickup experience. This service is especially helpful for customers who do not speak Japanese.

Airport Direct Vehicles

Van Taxi: Spacious and Comfortable Interior

小見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
  • The high ceiling creates an open and airy space, allowing you to relax comfortably.
  • Blankets are available, so you can stay warm even on cold days.
  • Each vehicle can accommodate up to 7 passengers.
  • There is a rear luggage compartment that can hold large suitcases and other baggage.
  • ここをクリックして表示したいテキストを入力してください。

Meet & Greet (name sign) Service

Meet your driver directly at the arrival gate when your flight lands

This is a paid optional service where the driver will greet you at the arrival gate holding a sign with your name.

Although it is a paid option, we highly recommend this service for non-Japanese-speaking customers to ensure smooth pickup and boarding. Normally, we ask customers to call us after arrival so we can guide them to the meeting point. However, depending on the time of day, our support may be in Japanese only, which can cause difficulties for those who do not speak the language. We kindly ask for your understanding and cooperation.

Luggage

Shared Plans
Each passenger may bring 1 suitcase and 2 pieces of hand luggage free of charge. For any additional items beyond this allowance, an extra fee of ¥1,000 per item will be charged.

Hand luggage must not exceed 55 cm × 40 cm × 25 cm.

For oversized items, please contact us for a separate estimate.
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
Full Vehicle Plan
For the Full Vehicle Plan, no additional luggage fees apply.

Since the Full Vehicle Plan reserves the entire vehicle for your group, you may load as much luggage as will fit in the vehicle.
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。

Ski and Snowboard Bag Guidelines

Shared Plans
For shared ride plans, an additional fee of ¥1,000 per ski or snowboard bag will be charged.

Ski and snowboard bags cannot be stored in the rear luggage compartment and must be placed in the aisle between seats. This may obstruct other passengers when boarding or disembarking.

For this reason, we can only accept one small ski bag or snowboard bag per group. If you have a medium or larger bag, or multiple bags, the shared ride plan cannot be used. In such cases, please book the Full Vehicle Plan.

A small bag refers to a single-type bag that can hold only one pair of skis or one snowboard. In terms of size, it is approximately 170 × 30 × 15 cm (67 × 12 × 6 inches).
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
Full Vehicle Plan
For the Full Vehicle Plan, no additional luggage fees apply.

Since the Full Vehicle Plan reserves the entire vehicle for your group, you may bring as many as will fit in the vehicle.

However, please note that loading many bags will make the interior very cramped, and all bags may need to be unloaded and reloaded when boarding or disembarking.
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。

Frequently Asked Questions (FAQ)

実際の公開ページでは回答部分が閉じた状態で表示されます。
  • Are there additional charges for extra luggage?

    For the Shared Ride Plan, each passenger may bring 1 suitcase and 2 carry-on items free of charge. Additional items such as extra suitcases, carry-ons, ski bags, or snowboard bags will be charged at 1,000 JPY per item. For other types of luggage, please contact us in advance.

    For the Full Vehicle Plan, all luggage is free as long as it fits inside the vehicle.
  • Is the service available 24/7?

    We do not operate for flights arriving at or departing from the airport between 12:00 AM and 5:00 AM.

    When traveling to the airport, the earliest arrival time is 5:00 AM, and the latest is 8:00 PM.

    When traveling from the airport, the earliest departure time is 7:00 AM.
  • Can we take breaks during the ride?

    Yes, we make several short stops along the way, each lasting about 10 to 15 minutes.

    While it is not possible to have a full meal at a restaurant during the breaks, you may purchase light snacks and enjoy them in the vehicle. (Please refrain from consuming alcoholic beverages.)
  • Can I request pickup or drop-off at places other than the airport (e.g., Tokyo or Shinjuku)?

    We’re sorry, but Airport Direct operates exclusively between Haneda/Narita airports and Nagano or Gunma Prefecture. Drop-off at other locations (such as Shinjuku) is not available, and we kindly ask for your understanding.
  • Can we make a stop for sightseeing along the way?

    We’re sorry, but while brief rest stops are possible during airport transfers, we are unable to make detours for sightseeing or other activities. This is a direct service between the airport and your destination, designed to provide you with the fastest and most convenient journey. Thank you for your understanding.
  • The pickup time for going to the airport feels too early. Can it be made later?

    We schedule multiple rest breaks along the way.

    In addition, we allow sufficient travel time to ensure you arrive in time for your flight, even in the event of unforeseen circumstances such as bad weather or traffic congestion.

    While the departure time we provide may feel early, it is set to ensure a safe and worry-free journey. We sincerely appreciate your understanding.
  • ここをクリックして表示したいテキストを入力してください。

    ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。

Reservations & Inquiries